Abu Dhabi Health Services Company Recruitment 2026 : Aks Jobs proud to present another remarkable top organization job to its dear valued viewers. So let’s move forward toward applying for Abu Dhabi Health Services Company Careers. These jobs are located in Abu Dhabi.
Getting these fantastic jobs only requires a simple online application process. All job seekers can apply directly to the company using the links provided below. Abu Dhabi Health Services Company are looking for enthusiastic, energetic, and flexible team players who are passionate about and enjoy the challenges of working for a rapidly growing global organization.
Middle East job guarantees you a well-off living. Obviously, this is a fantastic opportunity for you. Continue reading to find out more about Abu Dhabi Health Services Company jobs
Job Details
| Job Information | Details |
|---|---|
| Job Title | Customer Relations Officer (Sakina) |
| Company | SEHA – Abu Dhabi Health Services Company (PJSC) |
| Location | Abu Dhabi & Al Ain, UAE |
| Department | Patient Access |
| Job Category | Administration |
| Employment Type | Full-Time |
| Working Type | Regular |
| Education | Diploma/Bachelor’s Degree |
| Job ID | 4397 |
| Business Unit | SEHA BU |
| Application Method | Online |
About the Customer Relations Officer Role
The Customer Relations Officer will be responsible for delivering professional and patient-focused service across SEHA healthcare facilities. The position involves assisting patients with appointments, registration, insurance verification, general enquiries, and administrative procedures.
The successful candidate will work closely with physicians, nurses, and other hospital departments to ensure efficient patient services and a smooth overall experience.
Key Responsibilities
The selected candidate may be responsible for:
- Assisting patients through face-to-face interactions, telephone calls, emails, chats, and mobile applications.
- Responding to enquiries regarding appointments, referrals, healthcare services, physicians, and hospital facilities.
- Scheduling, rescheduling, and cancelling patient appointments.
- Registering patients and maintaining accurate demographic and insurance information.
- Verifying insurance eligibility and obtaining required authorizations.
- Collecting payments and issuing receipts when required.
- Coordinating with physicians, nurses, and other departments to support smooth patient flow.
- Handling customer enquiries and escalating complaints when necessary.
- Maintaining patient confidentiality and following SEHA service standards.
- Supporting patient admission and documentation procedures.
- Assisting with follow-up appointments and providing waiting-time updates.
- Maintaining accurate administrative records and reports.
- Participating in training programs and service-improvement initiatives.
Educational Qualifications
Candidates applying for this position should meet the relevant educational requirements, including:
- Diploma in Accounting, Finance, Business Administration, or a related discipline.
- A Bachelor’s Degree in Accounting, Finance, Business Administration, or an equivalent field is preferred.
- Previous experience in customer service, healthcare administration, or patient services will be an advantage.
- Knowledge of administrative procedures and customer-care practices.
Required Skills
Applicants should have:
- Excellent communication and interpersonal skills.
- Strong customer-service abilities.
- A patient-focused and professional approach.
- Good organizational and time-management skills.
- Strong attention to detail and accuracy.
- Computer proficiency and familiarity with administrative systems.
- Problem-solving and conflict-resolution skills.
- The ability to work efficiently in a fast-paced healthcare environment.
- The ability to collaborate effectively with multidisciplinary teams.
Benefits and Career Opportunities
Working with SEHA can provide employees with a professional healthcare environment and opportunities for career development. Depending on the employment package, benefits may include:
- Competitive salary package.
- Professional healthcare work environment.
- Training and professional development opportunities.
- Career growth and progression.
- Stable full-time employment.
- Collaborative workplace environment.
- Opportunities for continuous learning.
Work Environment
Customer Relations Officers play an important role in supporting patients throughout their healthcare journey. The position involves regular interaction with patients and coordination with healthcare professionals and administrative departments.
Candidates should be able to maintain professionalism, confidentiality, accuracy, and a high standard of customer service while managing multiple patient-related requests.
How to Apply for SEHA Careers
Interested candidates can apply online through the official SEHA recruitment portal. Search for Job ID 4397 – Customer Relations Officer (Sakina) and submit your application through the online system.
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